Apollo international hospital near Gandhinagar ,Gujarat

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They charge more for normal check-up

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Enquiry over the phone is not provided, so one has to book an appointment after giving all the details. The consultation charges for the OPD Nephrology was conveyed to me as RS.1500/-. I receive a SMS providing me with the OTP. Accordingly I rush to the hospital. The road leading to the hospital is full of potholes. But slowly and surely I reach safely in only to find a grand melee of cars, a guard signs way to the parking lot, where the hint of loot begins. I'm charged RS.20/-. I get the ticket and trek down to the entrance and stop at the ’May-I-help?' kiosk to find where the OPD was located. I'm summarily waved to the end of the building on my right and muster my way through only to find a flea-market sort of situation with cluster of people bustling merrily around. I see. Cardiology OPD, and a guard positioned next to the immigration cage! Poor guy is all at sea when he heard about Nephrology OPD! He directed to walk down the aisle, there it was Department of Nephrology! No patients were seen except for few empty steel chairs. I peeked inside there was a lady who emerged out of the office after long and asked me why I was waiting there for. Then grotesquely asked me to get away from there saying this is not OPD. Now it was past my appointment time. There was no sign of OPD! As I meandered towards the immigration cage, I find the guard busy helping people with the forms. I asked the lady inside the immigration cage and she points to a workout barcode for scanning to get the appointment registered. However scan I couldn't because the net was down as the signal was not working! I ask around and yet find no answer to my query! It's now half an hour past my appointment time and I'm clueless! I find few cosy seats in the Cardiology OPD and settle down. After some time I hear someone mention the name of the doctor I had an appointment with and follow him. An impish girl for a clerk rudely questions about details as if I had come there to buy tickets for a jokly entertainment show! Ask me to provide my mobile number and the OTP but refuses to accept the OTP from my phone appointment. As the signal was not available I had to go outside to get the mobile working and get the OTP. Then the second part of the loot begins. I'm charged RS. 2300/- instead of the one conveyed over the phone! I payup and wait for the doctor. As my turn comes I'm hurried to get the past files, cursory look and smart questions later I'm not provided any information as to the cost of the surgery which though and minor one would need one day hospitalization, besides other blood tests, which although I had latest one would be conducted apart from the mandatory COVID test which would cost Rs.2500/-. My whole an hour and a half's effort was easily brushed in under 5 minutes with properly answering my questions! I was left where I had started before visiting the hospital and blowing away my two hours of effort, RS.2320/- and the rude behavior as a bonus!

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We Went there for Medical Examination for Visa of Canada with Family for Aisha Roy from Surat. The management of the Administration is Very Poor. And The Person who took blood for test look like New and Can't handle Syringe well. Made pain and Swelling on Arm. I Hope We can find Better option . And This Hospital need to Focus on That and Improve It's In Public service.

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I called many times on the number mentioned but it was only telling "our all customer care executives are busy, please hold the line". So inspite of waiting long on phone my call was not connected. So bad experience.

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They will give appointment but doctor wont be available..its entirely waste of time...Just Brand name no service